Cryptocurrency Data Integrity (Onboarding) Specialist

The Bitcoin Data Integrity (Onboarding) Specialist is primarily responsible for managing the internal workflows that manages new install requests. They ensure proper data is received, utilized, dispersed, and documented within the required deadlines. This job function requires technical skills to maintain internal and external databases as well as non-technical skills that relates to ticket management. The ability to properly manage time and priorities to meet deadlines related to the workflow process is imperative. The ability to understand the entire process from initial request to the results received by the end customer is necessary to drive success in this position.

This position is responsible for all boarding of Bitcoin/Cryptocurrency locations. This includes properly coordinating onboarding setup for new locations, obtaining the necessary paperwork and contracts, setting up the proper payment terms for monthly payments, and modifications to existing locations. This Specialist will be a part of a small onboarding team, all of which are responsible for properly inputting data and maintaining the integrity of our databases.

This position is ideal for candidates looking for a fast-paced environment. The Specialist will interact regularly with other departments within PMG including sales, finance, and operations. The Specialist will assist other departments with requests for data and transactions related to the Bitcoin locations.

Essential Functions::

Interpreting customer and vendor contracts to determine onboarding steps necessary and accurately documenting the terms within our systems.
Manage tasks requests including changes, moves and bulk changes. Ensure data is accurate across all systems, internal and external.
Properly assigning financial terms for monthly payments.
Audit and validation of monthly rent payments before payouts are completed by accounting.
Obtaining proper paperwork and properly documenting within necessary systems.
Import daily transactions and validate monthly figures.
Identify and implement policies and procedures to ensure data is complete and correct.
Fielding of Ad Hoc report related to data and payment inquiries.
Contribute in ways that enhance the integrity of current onboarding processes.
Investigating and responding to miscellaneous inquiries by customers, vendors, or stakeholders at all levels and departments within the organization.
Other duties may be assigned.

Minimum Requirements:

College degree or relative work experience required.
2+ years of experience working in Onboarding or Implementations preferred.
2+ years of experience within the Cryptocurrency industry is ideal.

Work Experience and Position Requirements:

Firm grasp of onboarding new Cryptocurrency or ATM machines.
Previous experience in a field related to Bitcoin or other Cryptocurrency preferred
Proficient with Microsoft products, with advanced excel skills.
Superior attention to detail and overall organizational skills
Self-motivated and well organized, good oral and written communication skills

Required Meetings::

Monthly 1:1 meeting with Leadership
Weekly departmental meetings with Process and Systems Team
Other industry meetings as necessary
Local Lancaster, PA Area onsite meetings

CANDIDATE PROFILE AND REQUIREMENTS::

The Cryptocurrency Account Boarding Specialist is expected to operate at the highest standards of individual and corporate integrity, honor all commitments made while taking personal responsibility for actions/results. The candidate must foster an environment that encourages our core values of:

People First / Partnerships / Empathy –We understand that all people are people, none greater or lesser than another. We strive to build mutually beneficial relationships on foundations of solid trust and communication with our various stakeholders.

Excellence/ Quality / Inspired–We will aim for perfection and achieve excellence in all we do. In everything we do, we will maintain the highest standards – our standards “Plus One” service will be commonplace from the routine and tactical to the strategic and long-term oriented. Every action will be pursued with excellence.

Accountability/ Character / Integrity / Professionalism –As iron sharpens iron, so we sharpen one another. We believe that true accountability comes first from the individual (internal accountability) and then from the organization as represented by our superiors, peers, and direct reports (external accountability). We take ownership of our responsibilities while maintaining open communication, admitting fault and asking for help when needed whereby we create mutual accountability.

Clarity / Communication / Truth / Kindness –We will never trade the truth of Kindness for the lie of Niceness. We have the awareness and ability to understand and accept the feelings of others and treat them with respect and compassion. This includes our responsibility to communicate candidly and constructively in a timely fashion while maintaining dignity.

Engagement / Stewardship / Philanthropy / Community –We’ve received and are grateful; therefore, we give of our time, talents, and resources. We are generous and committed to improving the wellbeing of our neighbors, locally and globally. We encourage our team to take advantage of our culture that includes family and community focus, flexibility, and fun. We understand and respect the importance of healthy lives, seeking to promote them both internally and externally.

Position Requirements:

Education:

Bachelor’s Degree in Business Administration or related field

Work Experience:

3+ years of professional AML experience
Excellent Microsoft suite of products with advanced skills in Microsoft Excel and Access
Excellent skills in using advanced financial reporting and budgeting tools
Excellent communication skills
Takes initiative, highly motivated
Superior attention to detail
Strong analytical and organizational skills

Required Meetings:

One/One meetings with CCO
Weekly and Monthly departmental meetings with Team
Project focused meetings within department and cross-functional
Other industry meetings/conferences as necessary

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